Shipping policy
Shipping Policy – ReelFishingMerch
Order Processing
All our products are made to order (Print-On-Demand).
Orders are typically processed within 2–5 business days before shipping. Processing time includes production and quality checks.
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Times
Shipping times are estimates and may vary depending on destination, carrier, and customs processing.
Estimated delivery times after dispatch:
-
United States: 3–7 business days
-
Europe: 5–10 business days
-
Rest of the World: 7–20 business days
Please note that delivery times are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout and vary based on:
-
Product type
-
Order size
-
Shipping destination
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
International Shipping
We ship internationally.
For international orders, customers are responsible for:
-
Customs fees
-
Import taxes
-
VAT
-
Any other fees imposed by local authorities
We are not responsible for delays caused by customs clearance.
Incorrect Address & Failed Delivery
Please ensure that your shipping address is correct at checkout.
If an order is returned due to:
-
Incorrect or incomplete address
-
Failed delivery attempts
-
Refusal of the package
We are not responsible for reshipping costs. A new shipping fee may apply.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at reelfishingmerch@outlook.com.
We will work with the carrier to investigate, but we are not responsible for carrier delays beyond our control.
Damaged Packages
If your order arrives damaged, contact us within 7 days of delivery and include clear photos of:
-
The damaged item
-
The packaging
Approved claims may result in a replacement or refund.
Contact Information
For any shipping-related questions, please contact us at:
